Privacy Policy
Last updated: January 2024
marsh-grouse is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information when you submit enquiry forms
- Email address for correspondence regarding our services
- Information about your training requirements and professional background
- Payment information when you book programmes (processed securely by our payment provider)
We also collect certain information automatically when you visit our website:
- Browser type and version
- Pages visited and time spent on each page
- Referring website addresses
- Device information and IP address
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and booking requests
- Provide and deliver our training services
- Send administrative information about your bookings
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With service providers who assist in operating our website and conducting our business
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of others
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Training records are retained for seven years following your last interaction with us.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Object to processing of your information
- Request restriction of processing
- Data portability
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Address: Unit 7, Media Quarter, Clerkenwell Road, London EC1R 5DE, United Kingdom